Your NETGEAR router features high-powered amplifiers and antennas to maximize your WiFi coverage. If your router uses Smart Connect and your devices still only connect to the 2.4 GHz band, you might need to reset your device’s WiFi settings and start over.įor more information, see What is the difference between 2.4 GHz, 5 GHz, and 6 GHz wireless frequencies? Your WiFi signal broadcast is weak due to environmental factors
If your router is set up to broadcast SSIDs for each WiFi band, make sure that you connect to the SSID for your fastest WiFi band. Check your device’s specifications to see if it can use the 5 GHz or 6 GHz bands. Also, some newer WiFi devices that don’t use much bandwidth (like smart appliances and printers) only use the 2.4 GHz band by design. Some devices made before 2010 can only use the 2.4 GHz band.
2.4 GHz sacrifices connection speed for more WiFi range. If your devices connect over WiFi, you might connect to the 2.4 GHz wireless band instead of faster WiFi bands.
ROUTER THROTTLING UPDATE
How do I update the firmware of my Orbi WiFi System?.How do I update the firmware on my NETGEAR router with a web browser?.How do I update the firmware on my NETGEAR router with the Nighthawk app?.For more information, see the following articles: To ensure that your NETGEAR device works at its maximum potential, make sure that it's running the latest firmware. NETGEAR regularly releases firmware updates to improve product performance, add features, and enhance security. Even if you have Gigabit-speed Internet with a fast modem and router, if you connect the modem to your router with a Cat5 cable, the cable limits all connected devices to 100 Mbps. Using an old Ethernet cable in your wired network can handicap the connection speeds of all devices connected through that cable. For example, older Category 5 (Cat5) Ethernet cables have a 100 Mbps limit. Older standards affect accessories like Ethernet cables and switches as well. WiFi 4’s limit is 150 Mbps per wireless stream, and 100 BASE-T Ethernet’s limit is 100 Mbps per wired connection. An older device that only has WiFi 4 (Wireless N) and 100 BASE-T Ethernet cannot reach those speeds. Older hardware limits the speed of old devices.įor example, a typical WiFi 6 router with Gigabit Ethernet ports can deliver 1200 Mbps per wireless stream in ideal conditions, or 1000 Mbps per wired connection. However, older devices can’t fully use the capabilities of newer standards. WiFi (wireless) and Ethernet (wired) connection standards evolve over time to support faster data transfer rates.
ROUTER THROTTLING FULL
If you use a router that’s capable of more speed than your Internet connection and you still aren’t getting the full speed that your ISP provides, you might have one of the following problems: Your devices don’t support the latest WiFi or Ethernet standards If the test results are much lower than the speeds that you pay for, contact your ISP for help. For more information, see How do I check my Internet speed?. The speed test results show the fastest speed that your devices can reach. To see how much bandwidth your ISP delivers to your home, connect a computer directly to your modem with an Ethernet cable and run a speed test. To prevent your router from “bottlenecking” your network, we recommend using a router that’s capable of faster speeds than your Internet connection. However, sometimes your ISP will give you more speed than you pay for, and you don’t want your router to restrict your Internet speed. Even if your router supports faster speeds over Ethernet or WiFi, it can’t exceed your Internet speed. Before troubleshooting, remember that your router can’t create speed that your Internet connection doesn’t provide.įor example, if your Internet service provider (ISP) only delivers 500 Mbps to your home, your Internet speed cannot exceed 500 Mbps. Many factors can affect your Internet connection speed for devices on your home network.
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